How to locate your main water shut-off

Where to look in a Winnipeg home

In most Winnipeg homes, the main water shut-off is located in the basement, near the front of the home, where the water supply line enters from the city connection below the frost line. It is typically within a few metres of the water meter, if your property has one.

Look along the front foundation wall, in the utility room, or near the water heater. In some older homes, the valve may be behind a wall panel or in an obscure corner.

What it looks like

The main shut-off is typically one of two types:

Gate valve: a round wheel handle, often brass or painted. These require multiple turns to close fully. They are more common in older homes and can sometimes become difficult to operate if they haven't been used in many years.

Ball valve: a lever handle. Rotate 90° — the lever perpendicular to the pipe means the valve is closed, parallel to the pipe means open. These are easier to operate and more common in newer installations.

Test it now — not during an emergency

Turn the valve and confirm it closes and reopens. If a gate valve is very stiff or won't move, don't force it — a plumber can replace or service the valve before it's needed in an emergency. Valves that haven't been operated in years can sometimes fail when they're finally used.

Make a note for everyone in the household

Everyone in the home should know where the main shut-off is and how to close it. A label on the valve itself or a note in a visible location can help in a situation where you need to direct someone else — such as a neighbour — to shut off the water.