Water heaters

Water heater replacement, repair & installation

Honest guidance on tank vs. tankless, repair vs. replacement, and what makes sense for your home and budget.

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Signs your water heater may need attention

No hot water or significantly reduced hot water

Water that is rust-coloured or has a metallic taste

Rumbling or banging sounds from the tank

Water pooling near the base of the unit

Unit is more than 10 years old and hasn't been serviced

Inconsistent water temperature

Pressure relief valve that has discharged or appears worn

These are indicators that warrant an assessment — not a diagnosis. An on-site inspection will determine the actual condition and appropriate next step.

Water heater types — comparison overview

This table provides a general overview. Specific performance, cost, and suitability depend on your home, gas service, and usage. An assessment helps determine the right fit.

	Conventional Tank	Tankless (On-Demand)	Electric Tank	Gas Tank
Space requirement	Moderate to large	Small — wall-mounted	Moderate	Moderate to large
Upfront cost	Lower	Higher	Varies	Varies
Operating cost	Moderate	Varies by household	Varies by usage	Varies by gas rates
Hot water supply	Limited by tank size	Continuous (with proper sizing)	Limited by tank size	Limited by tank size
Suitable for	Most households	High-demand or small spaces	No gas connection	Gas-connected homes
Installation complexity	Straightforward	Higher — venting, gas sizing	Straightforward	Standard
Typical lifespan	8–12 years	15–20 years (with maintenance)	8–12 years	8–12 years
Maintenance notes	Annual flush recommended	Descaling in hard water areas	Annual flush recommended	Annual flush recommended

Water heater maintenance

Regular maintenance extends the life of your water heater and can prevent unexpected failures. The following items are generally recommended — some can be done by a careful homeowner, others are best handled by a plumber.

Annual tank flush to remove sediment (a plumber can perform this or advise on how to do it safely)
Check the pressure relief valve annually — lift and release briefly to confirm it functions
Inspect the anode rod every 2–3 years — replacement extends tank life significantly
Keep the area around the unit clear of storage
Check connections and fittings for any signs of corrosion
Know where your shut-off valve is located

Frequently asked questions

No hot water?

Call directly for urgent issues. For assessments and replacements, submit a request.

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